Alitalia’s offices worldwide
Italy
Relazioni Clientela Alitalia
c/o ALICOS
Via Filippo Cordova 76
90143 Palermo
Ph: 06 2222
Fax:199 125623
Albania
Alitalia Customer Relations
Hotel Rogner
Bvd. Deshmoret e Kombit
Tirana Albania
Algeria
Alitalia Customer Relations
Ph: +213 21 727129
Fax: +213 21 428924
Argentina, Cile, Paraguay, Uruguay
Alitalia Customer Relations
Suipacha 1111, 28th floor
(CP C1008AAW) Buenos Aires
Argentin
Ph: +54 11 4310-9962/63
Fax: +54 11 4310-9998
Venezuela, Colombia, Ecuador, Perù, Bolivia, Panama, Nicaragua, Costa Rica, Honduras, Guatemala, El Salvador and Belize
Avenida Andres Bello
Edif. Atlantic
Piso 5 – Oficina Alitalia
Los Palos Grandes
Caracas – Venezuela
Austria
Alitalia Customer Relations
cancellation/delays
UP FRA
Alitalia Compagnia Aerea Italiana S.p.A.
Zeil 5
D-60313 Frankfurt am Main
Germany
Ph: +43 179 57 61 13 for claims in general (delay and flights cancellations, other)
Ph: +49 (0) 180 500 9344
Ph: +43 179 57 61 12 for baggage claims
Belgium & Luxembourg
Alitalia Sept for Belgium
14-18 Rue d’Annam, 75020 Paris
Ph: + 32 2 551 11 22
Brazil
Alitalia Customer Relations
CU CSA
Av. Sao Luis, 50 29° andar
São Paulo – SP- Brasil
CEP:01046-92
Ph.: +55 11 2171 7654
Fax:+55 11 3257 4578
Bulgaria
Team Trackers
Alitalia luggage service
P.O. Box 835
11121 Praha 1
Czech Republic
Alitalia customer service
P.O. Box 830
11121 Praha 1
Czech Republic
Ph: +359 2 9816702
Fax: +359 2 9816704
Canada
Alitalia Customer Relations
5915 Airport Road – suite 202
Mississauga – Ontario
Canada L4V 1T1
Ph.: +1 905 673 2442
Fax: +1 905 6736089
Czech Republic
Alitalia Customer Relations
Team Trackers – Commercial Claims
P.O. Box 831
112 21 Praha 1
Czech Republic
Team Trackers – Luggage Service
P.O.Box 832
112 21 Praha1
Czech Republic
Ph.: +420 221 434600
Fax: +420 221 434630
China
Alitalia Customer Relations
UV TYO
Harumi Center Bldg. 6F 2-5-24
Harumi, Chou-ku
Tokyo 104 0053
Ph.: +86 21 61031133
Cyprus
Alitalia Customer Relations c/o Discover the World Marketing
Louis Aviation Ltd
2, Vassileos Pavlou str.
1096 Nicosia Cyprus
Ph.: +30 210 9988802
Fax: +30 210 9600941
ccu@alitalia.it
