Alitalia’s offices worldwide

Norway
Alitalia Customer Relations
Ph: +45 70270295
Fax: +45 70270292

The Netherlands
Alitalia Customer Relations
c/o SEPT, 14-18 Rue d’Annam, 75020 Paris
Ph: + 32 2 5511122

Peru
Alitalia Customer Relations
Ph: +51 1 2429606/632
Fax: +51 1 4478576

Poland
Alitalia Customer Relations
Team Trackers – Commercial Claims
P.O. Box 831
112 21 Praha 1
Czech Republic

Team Trackers – Luggage Service
P.O.Box 832
112 21 Praha1
Czech Republic
Ph + 48 22 692 84 87
Fax: + 48 22 692 87 37

Portugal
Alitalia – SEPT
14-18 Rue d’Annam
75020 Paris
alitalia-caisp@sept.fr

United Kingdom & Scandinavia
Customer relations department & Alitalia Baggage P.O. Box 1111
Crawley West Sussex
RH10 0AS
Ph: +44 (0) 870 2255077

Rumania
Customer Relations
Team Trackers
Alitalia luggage service
P.O. Box 835
11121 Praha 1
Czech Republic

Alitalia customer service
P.O. Box 830
11121 Praha 1
Czech Republic
Ph: 031 7306768
Fax: 031 7306769

Russia
Alitalia Airlines
Customer Relations
Alitalia Compagnia Aerea Italiana Spa
Representative Office Russia
World Trade Center
Entrance 7, 5th floor, office 510
12 Krasnopresnenskaya nab.
Moscow 123610 Russia
custcareRU@alitalia.it

Serbia
Alitalia Customer Relations Office
Terazije 43/1
11000 Beograd Serbia
Ph: +381 11 3245000/344

Senegal
Alitalia Customer Relations
Fax: +00221 8232470

Syria
Alitalia Customer Relations
UVDAM
Fardoss str Near Fardoss Tower Hotel
P.O. Box 593 Damscus Syria
Ph: +962 11 2222662
Fax: +963 11 222215897

Slovenia
Alitalia Customer Relations
ALICOS Spa
Gestione Reclami AZ/BAG
Via Filippo Cordova 76
90143 Palermo
Italy
Ph: +43 179 57 61 13
Fax: +43 179 57 61 14

Slovakia
Alitalia Customer Relations
UP FRA
Alitalia Compagnia Aerea Italiana S.p.A.
Zeil 5
D-60313 Frankfurt am Main
Germany
Ph: +43 179 57 61 13
Fax: +43 179 57 61 14

Spain
Alitalia – SEPT
14-18 Rue d’Annam
75020 Paris
Ph: +34 902 901788

Sweden Alitalia Customer Relations
Ph: +45 70270295
Fax: +45 70270292

Switzerland
Alitalia Customer Relations
UP FRA
Alitalia Compagnia Aerea Italiana S.p.A.
Zeil 5
D-60313 Frankfurt am Main
Germany Ph: +41 448 00 98 20
Fax: +41 448 00 98 21

South Africa
Alitalia Customer Relations
KL: P.O.Box 651975, Benmore 2010
AF: P.O.Box 41022, Craighall 2024
Ph: +234-1-2705709

Tunisia
Alitalia Customer Relations
6, Rue du Metal, Charguia II 2035, B.P.123, Tunis Carthage, Tunisia
Ph: +216 71 940484
Fax: +216 71 940777

Turkey
Alitalia Customer Relations
UVIST
Rumeli Cad Nisantasi Is Merkezi No1 Kat3
Ph: +90 212 3151912
Fax: +90 212 3151980

Hungary
Alitalia Customer Relations
Luggage service/Claims
Ph: +36 1 3018740, +36 1 3018741
Fax: +36 1 3018742, +36 1 3018743

USA & Mexico
Alitalia Customer Relations
51 Madison Av. Suite 2000
New York NY 10010
Ph: +1 800 903 9991
Fax: +1 212 903 3568

Ukraine
Alitalia Customer Relations
Ph/Fax: +38 0444940191