South African Airways online booking

Booking a ticket on South African Airways is simple. You can either call up your local travel agent, who will be happy to share details and provide the best deal for you.

Alternately, you could buy a ticket online by visiting SAA global flight booking website here (www.flysaa.com).

Important Note: For Web sales originating from India, the credit card information provided is merely for information purposes and does not generate a debit on the card.

For collection of such tickets, the passengers will be required to physically get the credit card swiped at the SAA India ticketing locations.

Cargo (SAA Cargo) – cargo tracking

SAA Cargo Direct
Please enter your waybill number
Track and Trace here

Flight Status: check it here.

Baggage Allowance:

MAXIMUM WEIGHT OF BAGGAGE

To comply with Health & Safety requirements and in line with current practices, South African Airways has introduced a maximum weight limit for single items of hold baggage.

South African Airways will no longer accept any single item of baggage that exceeds 32kg/70lbs in weight, except for certain exceptions (see footnote i) below).

The new policy relates only to single items and does not affect your overall baggage allowance, as shown on your ticket, which remains unchanged.

SAA no longer accept any item of hold baggage exceeding 32kg (70lbs) which has not been approved for carriage by South African Airways at least 24 hours prior to travel. You will be asked to reduce the weight and size of the item by re-packing.

If you cannot comply with this, the item will be refused carriage and you will be required to make alternative arrangements.

Items such as generators, motor bike and motor vehicle tyres, engines, and car parts may not be accepted as checked baggage and MUST BE SHIPPED AS CARGO.

Footnotes
Exceptions include- musical instruments, electric wheelchairs, pets as baggage, sporting equipment, TV news cameras, commercial spares and diplomatic baggage. More Information.

Careers: N/A

Airline Code: SA

South African Airways Phone Numbers:

Reservations: 1 800 722 9675

Automated Flight Information: 1 800 722 9675

Voyager: 1 800 359 7220

In order to receive quick and efficient service, please refer your query to the correct SAA department. The flysaa.com call centre will assist you with all your web queries.

Contact your local flysaa.com Call Centre for all your web queries.

Within South Africa – Tel: 0861 FLYSAA (0861 359722) (0861 606 606) Daily (including Public Holidays) from 06h00 to 22h00

International – Tel: **27 11 978 5313 Daily (including Public Holidays) from 06h00 to 22h00 (GMT+2).
Click here for a list of International Dialing Codes.

South African Airways contact details

South African Airways Ahmedabad Office (SAA)

Physical Address
South African Airways
9-11 Upper Level
C.G Road
Navrangpura 380 006
Sita:AMDTOSA
E-mail: VaishaliPatel@flysaa.com

Tel: Reservations
0091 79 6562174
26465974
Fax: 0091 79 6561280

South African Airways Bangalore Office (SAA)

South African Airways
G-17/20 Richmond Towers
12 Richmond Road
Bangalore 560 025
Sita:BLRTOSA
E-mail: BLR.SAA@interglobe.com
Phone Number: Reservations: 0091 80 2224 4623
fax: 0091 80 2221 9753

South African Airways Chennai Office (SAA)

South African Airways
144/145 Kodambakkam High Road
Malavika Centre
Chennai/Madras – 600 034
Sita: MAATOSA
E-mail: Maa.saa@interglobe.com
Tel: Reservations: 0091 44 28226149
28226150
Fax: 0091 44 28269151

South African Airways Kolkata Office (SAA)

South African Airways
Landmark Building,
228A, A.J.C Bose Road,
Kolkata – 700 020
E-mail: Ccu.saa@interglobe.com
Tel : Reservations
0091 33 2287 5207
2287 5196
Fax : 0091 33 2287 5173

South African Airways Delhi Office (SAA)

South African Airways
Thapar House
124 Janpath
New Delhi
110001
Sita ELTOSA
E-mail: RanjuSeth@flysaa.com
Tel: Reservations
0091 11 43513131
43513133
Fax: 0091 11 43513136

Delhi Reservations
Tel: 91 11 3354422

South African Airways Mumbai City Office (SAA)

South African Airways
Podar House,
10, Marine Drive
Mumbai – 20
Sita : BOMTOSA
E-mail: JohnsonSamuel@flysaa.com
Tel : Reservations
0091 22 2282 3450
2282 3451
2284 2237
Fax: 0091 22 2284 2238

South African Airways Mumbai Airport

South African Airways
Block No. 32 & 34,
2nd Floor, Terminal-2C,
Chhatrapati Shivaji International Airport,
Andheri (E),
Mumbai – 400 099
Sita : BOMKKSA
Email : KhushalMer@flysaa.com
Telephone Number: 0091 22 26828789
26828798
0091 22 26829980

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Customer care

About Customer Services

South African Airways strives to inspire SAA customers with African hospitality in every detail, every time. Commitment to SAA passengers is key to SAA brand and SAA strive to get it right, first time, every time.